Terms & Conditions
These Terms & Conditions (“Agreement”) govern your use of the services provided by Golden Gadre Financial Services Ltd. (“Company,” “we,” “us,” or “our”). By availing of our services, you (“Borrower,” “Client,” or “User”) agree to comply with and be bound by these terms. If you do not agree, please do not proceed with our services.
1. About Our Services
1.1 Nature of Service
Golden Gadre Financial Services Ltd. provides short-term funding to help borrowers release pledged gold from banks and financial institutions (“FIs”). Once the gold is released, we purchase it at an agreed-upon market rate.
1.2 Service Scope
We pay the outstanding gold loan amount directly to the bank or FI on behalf of the Borrower.
After release, the gold is verified for purity and valuation.
The Borrower is required to sell the released gold to Golden Gadre as per the agreed process.
2. Eligibility & Client Responsibilities
2.1 Eligibility
The Borrower must be the legal owner of the pledged gold.
The Borrower must provide valid identification (Aadhar, PAN, etc.) as required under Indian law.
The Borrower must disclose any outstanding liabilities (such as other bank loans, tax dues, etc.).
2.2 Client Responsibilities
The Borrower must remain present at the bank until the loan closure and gold release are completed.
The Borrower agrees to hand over all released jewelry to the Company’s authorized representative.
The Borrower must ensure that no third-party claims exist on the pledged gold.
In case the bank is unable to immediately process the release, the Borrower must return the transferred amount to Golden Gadre if instructed.
3. Fees & Charges
3.1 Service Fees
The Borrower agrees to pay a processing/service fee as per the rates disclosed before the transaction.
The service fee is non-refundable once the gold loan closure process has been initiated.
3.2 Gold Valuation & Deductions
Gold will be assessed for purity and weight upon release.
Standard market deductions for impurities will be applied as follows:
| Gold Purity (Carat) | Deduction per Gram (mg) |
| 18K | 250 mg |
| 19K | 220 mg |
| 20K | 200 mg |
| 21K | 160 mg |
| 22K | 100 mg |
| 23K | 80 mg |
3.3 Final Payment & Refunds
Once the gold is sold, the Borrower will receive the remaining balance after deducting service charges and the amount paid for gold loan closure.
No claims for return, revaluation, or refund will be entertained after the transaction is completed.
4. Gold Purity Verification & Liability
4.1 Purity Check Process
The gold’s authenticity will be verified using professional testing methods.
If required, certain items may need to be cut or tested in certified hallmark centers.
4.2 Spurious or Low-Quality Gold
If the gold is found to be fake or of lower purity than declared, the Borrower must refund the full transaction amount, including service charges, within 24 hours.
In case of any misrepresentation regarding gold purity, Golden Gadre reserves the right to take legal action and recover the full transaction amount.
5. Confidentiality & Data Protection
5.1 Data Privacy
The Borrower’s personal and financial details will be used only for verification and internal records.
Golden Gadre will not share Borrower information with third parties unless required by law.
5.2 Confidential Transactions
The transaction details, including loan repayment, gold valuation, and excess refund, will not be disclosed to third parties.
Any inquiries from relatives, friends, or outsiders will not be entertained.
6. Force Majeure (Unforeseen Events)
Golden Gadre is not responsible for any delays or failures in completing transactions due to factors beyond our control, including but not limited to:
Natural disasters (earthquakes, floods, etc.)
Banking system failures or delays
Government restrictions or legal changes
Strikes, riots, or public unrest
If an unforeseen event prevents the completion of a transaction, both parties will be released from their obligations under this agreement.
7. Legal Compliance & Governing Law
7.1 Regulatory Compliance
This agreement complies with the Companies Act, 2013 and other applicable Indian laws.
The Borrower must ensure compliance with all regulatory requirements before initiating a transaction.
7.2 Jurisdiction & Dispute Resolution
All disputes will be subject to the jurisdiction of courts in Maharashtra, India.
In case of any legal disputes, the Borrower agrees to bear all legal costs incurred by Golden Gadre.
8. Acceptance of Terms
By availing of our services, you confirm that you:
Have read, understood, and agreed to these Terms & Conditions.
Acknowledge that Golden Gadre is not responsible for any losses arising due to misrepresentation or breach of terms by the Borrower.
Authorize Golden Gadre to carry out all necessary steps to complete the gold loan repayment and sale process.